After the excitement of a new job wears off and you embark on new projects, you have to figure out what processes to follow and how to use new systems. For me the easiest part is figuring out the system and the hardest part is learning how people prefer to work within defined processes.
At the end of my second week of work, I was covering for my teammate while she was on vacation. During the handoff meeting everything sounded pretty straightforward. During a 1:1 with my manager, I mentioned I was going to cover completing the updates to a landing page and she said, how will you do that when you haven’t started training in the content management system (CMS)? Oh damn, she was right, I haven’t done one thing in the system. A cold vise gripped my heart when I realized, I was so new, I didn’t know what questions to ask. While part of me was afraid I didn’t know how to do my new job, there was a little voice inside that said, you’re good at learning new systems, it will eventually fall into place.
Fortunately, in my notes, my teammate who is super amazing, suggested that I work with our project manager to create the new components and have her walk me through making the updates required. As I worked on the updates, I was hit with imposter syndrome because it took much longer than I expected, mainly because I was new to Adobe Experience Manager (AEM). Part of my learning was that each component needed to be activated separately to be visible on the page. Instead of beating myself up for not knowing what I didn’t know, I messaged teammates to ask how they did things and asked for feedback to review my work before sending it outside our team for approvals.
When imposter syndrome hits you have the choice to go down the rabbit hole of running through the “I’m not good enough” scenarios or you can read documentation and ask questions to learn how to get things done.
Tips for Managing Imposter Syndrome
- Reframe the trigger that caused you to feel like you’re less than capable and ask questions.
- Ask yourself, have I done something similar in the past?
- Can you leverage something you’ve done before? If not, is there a tutorial or documentation you can follow?
- Is there someone familiar with the process who can walk you through it or get you started?
- As you learn, take notes and create documentation as if you are explaining the process to a new hire. The act of creating the documentation will help you learn the system or process. They say you learn twice when you teach.
- When you are unsure of what to do, ask questions to get started and follow-up questions on any terms you’re unfamiliar with.
- Create a glossary of acronyms in the new organization.
- Review your notes daily and add context if needed or links to documentation or templates.
- Samsung Galaxy S8 (it’s old and I still love this phone)
- Evernote to write and edit
- WordPress app to layout and publish
- Pablo by Buffer to find images